Refund Policy

Last updated: August 26, 2026

We want billing at Grace Alerts to be completely clear. Your membership is a recurring subscription of $20 USD / month that renews automatically until you cancel. This page explains exactly how cancellations and refunds work.

Cancelling your membership

You can cancel at any time, without contacting support, from your My Account page: log in, open My Account → Subscriptions, and choose Cancel. Cancellation takes effect immediately for billing purposes — it stops all future charges. Your access to the member library continues until the end of the billing period you have already paid for, and then simply ends. No further payments are taken.

Refunds

Because membership grants immediate access to a digital content library, fees that have already been billed are generally non-refundable, except where a refund is required by applicable law. Cancelling stops future billing but does not create a refund for the current period. We will, however, always refund genuine billing errors — for example, a duplicate charge or a charge made after you had already cancelled. If you believe you were billed in error, please tell us and we will put it right.

How to request a refund

Email us at hi@gracealerts.com (or call +001 987-654-3210) with the name and email address on your account, the date and amount of the charge, and a short description of the issue. We review refund requests within 1–2 business days. Approved refunds are returned to your original payment method through Stripe and typically appear on your statement within 5–10 business days, depending on your bank.

Consistency with our Terms

This policy forms part of, and is consistent with, our Terms & Conditions. Where local consumer law grants you additional rights that cannot be limited, those rights are unaffected by this policy. This website is operated by Napawala Lakshitha Gamlath.